Hello Everyone,
My attention was recently brought to this thread and quite frankly, I am infuriated and disappointed. In the past and even now, my family and I are constantly faced with suppliers trying to push merchandise like this onto us. I have had enough with this type of business tactic.
I am only 23 years old and have only been involved in this business for 6 months, but I understand that credibility, good reputation, and honesty are essential for the equity of success amongst all involved in the trade, and the continuation of repeat business. I am not a G.G., but I have spent hundreds of hours reviewing X-rays of bead cultured pearls and I can say with confidence that these ones from Budi are definitely bead cultured. The sale of these pearls as naturals, is a complete violation of honesty and a blatant display of deception.
It should not be hard for everyone to understand, from the diver to the retailer, that it is a group effort. If a diver brings a cultured pearl to a wholesaler, the report will not identify it as natural. The wholesaler cannot sell the pearl to a retailer and consequentially, the retailer cannot supply their customers. The retailer cannot get paid, the wholesaler cannot make a sale, and the the diver will not get repeat business.
When a diver supplies a natural to a wholesaler, the retailer gets a good product, the customers are happy, and the cycle of business repeats. Everyone is happy.
Budi, I hope you can understand this. Furthermore, you are fully obligated to refund Steve for these pearls that you represented as natural.
Steve, I recommend you get your refund in full and as far as doing business again with Budi, it is up to your discretion of course. However, he has already damaged your ability to make a profitable sale and his opportunity to get prosperous repeat business from you, and anyone else.
After my own first hand experiences, and the difficulties I have seen my parents endure, I would like to state that we have absolutely no tolerance for rip-offs like this at our organization.
-Tom M. Stern