Good morning to all,
I am a newbie in the world of pearls and I joined this forum recently to get more information and insight
After some research, I decided to buy a Hanadama pearl necklace as my first pearl jewelry.
As I learned after days of research is not that easy to find a seller of this kind of strand with Hanadama certificate from PSL in Europe, It was just possible to buy it from extra UE, but in Italy taxes are crazy and sometimes your item can get lost at Custom. So this one was not a good option.
I found the company Gemperles which is one of the only companies that provides Hanadama necklaces with PSL certificate in Italy without any other surprise Custom surcharge.
After 3 weeks of waiting, the necklace finally arrivedyesterday. I was really thrilled and happy as the pearls have the luster I was expecting and the whole necklace was really well-balanced.
I then checked the PSL certificate, it looked authentic but then I counted the pearls: 53 in the picture certificate, while in my strand there were 50.
Upon asking the company for an explanation, I was told that the strand of pearls is sent with standard measurements to PSL and that the pearls are then removed to adjust them to the required size. They offered to send the 3 missing pearls at a discounted price as this can be useful in case one pearl gets damaged and also claimed that the certificate still remains valid. Of course, I wrote to PSL to confirm the validity of the certificate in this specific case, I am waiting for their answer.
The company also told me I can get my money back.
Did someone have a similar experience? Is it normal practice to customize the neclace after the laboratory tests?
Do you know ay sellers in Europe?
This is the necklace, What do you think?
I am a newbie in the world of pearls and I joined this forum recently to get more information and insight
After some research, I decided to buy a Hanadama pearl necklace as my first pearl jewelry.
As I learned after days of research is not that easy to find a seller of this kind of strand with Hanadama certificate from PSL in Europe, It was just possible to buy it from extra UE, but in Italy taxes are crazy and sometimes your item can get lost at Custom. So this one was not a good option.
I found the company Gemperles which is one of the only companies that provides Hanadama necklaces with PSL certificate in Italy without any other surprise Custom surcharge.
After 3 weeks of waiting, the necklace finally arrivedyesterday. I was really thrilled and happy as the pearls have the luster I was expecting and the whole necklace was really well-balanced.
I then checked the PSL certificate, it looked authentic but then I counted the pearls: 53 in the picture certificate, while in my strand there were 50.
Upon asking the company for an explanation, I was told that the strand of pearls is sent with standard measurements to PSL and that the pearls are then removed to adjust them to the required size. They offered to send the 3 missing pearls at a discounted price as this can be useful in case one pearl gets damaged and also claimed that the certificate still remains valid. Of course, I wrote to PSL to confirm the validity of the certificate in this specific case, I am waiting for their answer.
The company also told me I can get my money back.
Did someone have a similar experience? Is it normal practice to customize the neclace after the laboratory tests?
Do you know ay sellers in Europe?
This is the necklace, What do you think?