The Pearl Professor? Where did he post? I see you sold one of those freshwaters as an akoya for $1,800. That is absolutely fraudulent.
An akoya that expensive would have round pearls, not all those off-rounds that your photos featured. Huge profit margin in selling cultured freshwaters as cultured akoyas.
I checked your store and it looks like you are undergoing a redo. You are not the first American taken in by thinking cultured freshwaters are cultured akoyas. One the other pearl necklace of the same style, you still call it akoya and say this:
This is a new, higher quality pearl we are introducing with high nacre and luster.
What is new and higher quality about it?
You use the same stock photo for both the $297 "akoya" and the $1900 necklaces. In other words, you are not showing the actual strand the consumer will get. If they are really AAA cultured freshwaters, $297 is a good buy.
Your Q & A has some correct info in it.
One more thing--it is against international regulations including the FTC to use the word "natural" in conjunction with cultured pearls. There are many cultured freshwaters (CFWP) in natural colors of peach, pink, lavender and even purple, also some pond scum colors. These may be called "natural colored" or "natural color", etc
In the side bar on your store page, you state you love natural pearls. Well so do I, but they are NEVER cultured pearls, they are wild pearls grown without human intervention. This was fought over in the courts of France when the cultured pearls first came out. The verdict was that cultured pearls may not use the term Natural. and must use the word "Cultured" with any pearl type, ie cultured freshwater pearls, cultured South Sea pearls, cultured akoyas, cultured Pteria sternas and so on.
Many jewelers have little to no understanding of pearls and tell people the most outrageous things! We have at least one thread with examples.
Gem quality CFWP can have as good or better mirror than hanadama akoyas at 1/10th the price.
I would like to hear about the conflicting info you heard.
We love it when people learn some accurate facts about pearls on this forum.
There are a number of merchants, Chinese especially, who will lie or mislead to get the sale. People are tricked every day by sales pitches. I think that is why eBay is not often trustworthy when it comes to pearls.