Finally I'm back. I've been dealing with one of the other little joys of life on the internet--malware. There's a newer kind now that insinuates itself into MS-DOS segments so it's
very difficult to ferret out...
Please understand that I am not a lawyer and do not claim to have legal expertise or to be giving legal advice! I'm only trying to develop a discussion for those of us who are concerned about this issue to try to understand: A. The measure of the (apparent) problem concerning (allegedly) fraudulent claims about "natural pearls," specifically, on eBay, and: B. What might be done to remedy the (probable) situation. It's obvious that the whole issue of fraud on the internet, and eBay specifically, is a black hole into which we might fall endlessly, therefore, I am, for the present, going to limit my part of this discussion to the issue of natural pearls. So:
I started to compose a long list of real and potential wrongs that the (alleged) fraud causes and to whom it is caused. However, I finally came to my senses and realized that for the purposes of this discussion, that's probably not neccessary at present. Those who gravitate to this discussion will know how they are harmed or at least offended by such fraud and such a discussion is most likely not neccessary at this point.
Having dispensed with such issues for now, I will simply go into potential remedies. So:
1. A while back, when I was listing some sterling tableware on eBay I noticed that when I typed in the word "knife," a warning box appeared that told of the restrictions on selling certain knives through eBay and to what and how they apply. This has caused me to think about the possibility of applying such warnings at least to items that are especially susceptible to fraud. My thinking is this: although eBay seems to try to avoid the "policing" of it's site, this is not an act of active policing, but rather, simply, of warning. If eBay would have a warning box pop up when certain words are typed in when listing items for sale, such as "natural" and "pearl" in the same listing, perhaps including a link to the page in the FTC site where the pearl guidelines are given, then I have a strong feeling that this alone would be enough to eliminate 90% or more of the fraudulent listings. If the level of fraudulent listings were brought down low enough, then I have a feeling that those who were then listing appropriately would act in their own self interest against those who were competing unfairly by complaining long and loud to both eBay and to the offending listers. Since eBay is profiting greatly from the present sellers who are, in my opinion, listing fraudulently, I have a feeling that they might not want to do this, perhaps assuming that they would lose fees from both a lower level of sales and the cessation of selling by many of the fraudulent listers. Frankly, I think that the loss in sales and revenues would be very little, if any at all. The sellers don't want to give up their income and, the level of ignorance among the general public concerning natural pearls being what it is, I seriously doubt that significant numbers of buyers would be detered by labels such as "cultured" or "dyed." Further, I think that it is in eBay's own self interest to do so and that they would perhaps even profit by this because in time it would help to raise the general feeling that eBay is a safe place for buyers to do business. It's my impression that presently there is a general feeling in many potential eBay customers that buying on eBay is risky business and to be avoided. I feel this so strongly that I now feel that there might be a window of opportunity for competitors with eBay to possibly operate successfully by marketing their business on the basis of actively fighting fraud and creating a safe marketplace to do business in.
2. A person or persons might complain about what we perceive to be great amounts of fraud taking place through eBay, to the FTC or even the USPS (on the basis of potential mail fraud taking place). Much of this is interstate which I think would add even more weight to the complaint. If they deigned to take notice, I am sure that there would be some kind of lengthy investigation and it is uncertain what remedies would be prescribed, if any. The one factor in all this that I think is most favorable is the fact that (in my opinion) eBay is making very large profits from such fraudulent sales!
3. A suggestion by an attorney friend is to somehow find a good number of regular eBay sellers--preferably eBay store owners--who could then be convinced to announce to eBay that if something isn't done to halt the fraudulent mislabeling of pearls, they will cease to do business through eBay. I have no idea of the feasability of this in terms of research or probable success, but I'm sure it would take some significant effort. Besides, I have a feeling that most pearl dealers who subscribe to a higher standard have already made the choice not to sell on eBay because of the unfair competition and not wanting to be tainted by such an association.
Whatever method one might choose to attempt to effect a change in the way that many sellers on eBay list their pearls, I'm sure that it would take the efforts of a number of people (I'm unsure of how many) who are affected and harmed by this alleged fraud to bring about any change. My personal opinion is that option #1 is the most feaseable.
...and your opinions are?...
Regards,
J Marcus
http://www.flyrodjewelry.com/home