G
glk11b
Guest
Any suggestions about how to deal with a supplier in Shanghai who took my payment but refuses to ship goods??? Help would be much appreciated.
Caitlin
Well-known member
- Joined
- Dec 11, 2004
- Messages
- 8,502
HI
May we hear more details?
Someone else may have a suggestion, but even if we can't help you, it sounds like you have a cautionary tale to tell.
Shanghai? That name reminds me of colorful tales of an active underworld and kidnapping. Is Shanghai still like that? Since when Shanghai get any kind of deal on pearls?
There is a lot to learn here.
May we hear more details?
Someone else may have a suggestion, but even if we can't help you, it sounds like you have a cautionary tale to tell.
Shanghai? That name reminds me of colorful tales of an active underworld and kidnapping. Is Shanghai still like that? Since when Shanghai get any kind of deal on pearls?
There is a lot to learn here.
Z
Zeide Erskine
Guest
Hi Caitlin,
Shanghai is the main marketing hub for the famous pearls from Tai Hu. Lake Tai was the place where hyriopsis cumingii were first commercially cultured and is thus the pearling area with the longest experience in culturing high-grade freshwater pearls.
Zeide
Shanghai is the main marketing hub for the famous pearls from Tai Hu. Lake Tai was the place where hyriopsis cumingii were first commercially cultured and is thus the pearling area with the longest experience in culturing high-grade freshwater pearls.
Zeide
jshepherd
Pearl Paradise
- Joined
- Jun 22, 2004
- Messages
- 6,299
From what company did you purchase? Are they in one of the pearl markets? If so, I would say your best avenue would be to report them to the management and contact the Shanghai police.
You will need proof of payment to proceed. How did you pay them? Have you been to Shanghai to meet them yet?
I have said it before and I will say it again! DO NOT deal virtually with ANY traders in China. The only trader I would ever vouch for is Ling Ling. The stories of heartache could fill this forum.
You will need proof of payment to proceed. How did you pay them? Have you been to Shanghai to meet them yet?
I have said it before and I will say it again! DO NOT deal virtually with ANY traders in China. The only trader I would ever vouch for is Ling Ling. The stories of heartache could fill this forum.
T
topearl
Guest
Hi glk11b,
I'm sad to hear that. It loses Chinese dearlers' face! I think you can contact the dealer by e-mail or phone firstly.
I'm in Guangzhou China, if you have the contact information of the dealer, I can try to call the dealer to help you settle the problem.
Ling Ling is only one of the jewellers in China. I think most of Chinese jewellers are willing to build the long-term business relationship with the foreign customers. But unhappy businesses are happened sometimes because we can not communicate enough with the customers only through the Internet. However it's a big thing if the dealer refuse to deliver the goods.
I hope more and more foreign friends do businesses with Chinese dealers. Of course welcome to visit China & communicate face to face even if you have no big purchase.
I'm sad to hear that. It loses Chinese dearlers' face! I think you can contact the dealer by e-mail or phone firstly.
I'm in Guangzhou China, if you have the contact information of the dealer, I can try to call the dealer to help you settle the problem.
Ling Ling is only one of the jewellers in China. I think most of Chinese jewellers are willing to build the long-term business relationship with the foreign customers. But unhappy businesses are happened sometimes because we can not communicate enough with the customers only through the Internet. However it's a big thing if the dealer refuse to deliver the goods.
I hope more and more foreign friends do businesses with Chinese dealers. Of course welcome to visit China & communicate face to face even if you have no big purchase.
G
gemologist
Guest
Dealing with Chinese....
Dealing with Chinese....
I only started business with china after working for some chinese americans who grew up in china. The experience was invaluable.
The culture difference is beyond obvious. It seems that lying is not that bad, culturally there. I personally live by the idea that the chinese are out to mess me over and take all my money, ect.
Remember, we are the west, the big evil, they are communist, our natural enemy, however, we need all their cheap goods, and they want our economic power. So they help us with our trade defecit and we help them by boosting their economy, while weakening ours.
It only seems mutually condusive to business if you don't think about it long enough.
So, you have to understand those things first off when dealing with China. Also, you have to take into consideration that they do not have a whole ton of faith in our business savvy, that they do not respect people who take a bad price and be OK with it, ect.
Once those things have been established, you must have an upper hand when dealing with them, preferable positivly, possible negativly.
Get to know who they supply, get in touch with them, find your own referances for their product, get ready to import bigger and bigger.
Promising larger orders is one of the best ways to keep a chinese supplier straight, expecting lower quality than promised is also a good way to not get frustrated. (Think EGL cert vs GIA cert. in diamonds)
backhanded threats can work provided that you know someone with bigger buying power that they supply, of course one would have to be extremely carefull how to put it, because nobody like to be humiliated or blackmaled.
Once a relationship is broken with a supplier, you pretty much have to get another one in my experience.
by the way, you can deal with the same level of supplier stateside if you are dealing with shanghai (not near any of the large farms, no matter what they say, they DO NOT own any of the farms)
Getting a farm contact proves much harder than getting contacts in HK or Shanghai, the farms generally don't advertise... at all.
--James Van Daele G.G. http://www.undrilledpearls.com
Dealing with Chinese....
I only started business with china after working for some chinese americans who grew up in china. The experience was invaluable.
The culture difference is beyond obvious. It seems that lying is not that bad, culturally there. I personally live by the idea that the chinese are out to mess me over and take all my money, ect.
Remember, we are the west, the big evil, they are communist, our natural enemy, however, we need all their cheap goods, and they want our economic power. So they help us with our trade defecit and we help them by boosting their economy, while weakening ours.
It only seems mutually condusive to business if you don't think about it long enough.
So, you have to understand those things first off when dealing with China. Also, you have to take into consideration that they do not have a whole ton of faith in our business savvy, that they do not respect people who take a bad price and be OK with it, ect.
Once those things have been established, you must have an upper hand when dealing with them, preferable positivly, possible negativly.
Get to know who they supply, get in touch with them, find your own referances for their product, get ready to import bigger and bigger.
Promising larger orders is one of the best ways to keep a chinese supplier straight, expecting lower quality than promised is also a good way to not get frustrated. (Think EGL cert vs GIA cert. in diamonds)
backhanded threats can work provided that you know someone with bigger buying power that they supply, of course one would have to be extremely carefull how to put it, because nobody like to be humiliated or blackmaled.
Once a relationship is broken with a supplier, you pretty much have to get another one in my experience.
by the way, you can deal with the same level of supplier stateside if you are dealing with shanghai (not near any of the large farms, no matter what they say, they DO NOT own any of the farms)
Getting a farm contact proves much harder than getting contacts in HK or Shanghai, the farms generally don't advertise... at all.
--James Van Daele G.G. http://www.undrilledpearls.com
